Erik Serras was professional, helpful, accommodating, and responsive. He bent over backward to work around my schedule, and was always available when I had questions and concerns. He strove to get us into our dream home, and absolutely succeeded.
I was in the process of looking for a home and actually got Erik's name from a friend. He was incredibly helpful and friendly. I didn't end up buying the condo in Windsor Terrace after all but I'll be reaching out toward the end of the pandemic to continue working with this broker. He's incredibly competent. Thank you!
I wanted to write a quick note about Erik and his team and thank them for their dedication to their craft, their generosity with their time and their invaluable guidance. They helped my partners and I sell our last remaining development unit during the COVID pandemic, after a number of other brokers have failed. They strictly adhered to reasonable COVID protocols and produced tremendous results. Thanks!
Thank you Erik for helping me with my first investment property! I'm sorry for the sea of questions, you were a true champ!
Erik helped us sell our home! We feel very fortunate to have managed to get there. There were bumps along the road, especially after COVID started, but Erik was always, always prepared and left nothing to chance!
Needed someone to help my mom sell her house and Erik fit the bill perfectly. He turned the stressful time of selling her place from a nightmare (she hired a different broker at the beginning) into a professional transaction. I'm happy to share about our experiences with Erik at any time.
Buying and selling a condo in this market is challenging, but working with Erik made everything smooth and relatively straightforward for us. Great broker!
We worked with Erik Serras on selling in Park Slope and buying in Kips Bay. Erik was thorough and pulled in tremendous resources and created an enormous amount of interest that resulted in a steady stream of active and qualified buyers. In the purchase of our condo in Kips Bay he worked closely with a colleague to get us situated without us skipping a beat or having to rent and store our belongings. Thanks, Erik, you've been a true savior and a pleasure to work with.
Erik is a pleasure to work with and one of the hardest working brokers I know. I've had the pleasure of working with him on a handful of transactions and I always found him incredibly resourceful. Highly recommended.
Charlie T. JR, 02/02/2020
Erik is extremely professional and well connected with vendors, contractors and related real estate professionals. He helped me find the right investment option and helped me manage my vacancies through a team of competent agents. It's hard to find a great deal in a competitive market like Brooklyn, but I found it so much easier after I started working with Erik. Thanks, man
Erik's diligence, patience, and support have made the process of listing my home for sale a short and fruitful one. Erik offered honest perspective and sound advice so I could achieve the highest returns on the sale. I highly recommend his approach to townhouse sales!
It turns out that selling a townhouse in Brooklyn is much more complex than just putting a sign out, listing it on Streeteasy and waiting for people to show up. Erik is the reason why our home had an accepted offer in less than two weeks. He works hard, has a great network and it all makes a dramatic difference.
Erik is a tremendous broker. His impeccable market research ultimately resulted in us purchasing our new UWS home at a 15 percent lower price than we budgeted as our ‘worst-case scenario’ buy number. He was able to negotiate points off the listed price on our behalf and taught us patience. I have to say... Erik has nerves of steel! He even helped us during the mortgage process. We were happy to be able to consult with him on everything, small and large. I would never recommend another broker or agent - Erik is it. He’s so good at what he does. You definitely want him on your side of your real estate story. Thank you Erik, Lisa
While my wife and I were looking for a place to buy in Bed Stuy we stumbled upon Ideal Properties Group. We walked into their Williamsburg office back in April and met with Erik who was instrumental in making our search for (and closing on) a 3 bedroom garden condo in a new construction building, within walking distance to the train, a pleasure. We saved tons and came under budget. Erik’s resources were tremendous and we made use of some great recommendations. Thanks to Erik, we have an amazing place!
Ray Blackwell, 10/15/2019
Erik Serras was professional, helpful and responsive. He was always available to listen to and resolve my questions and concerns. Remarkable realtor.
What an amazing broker! Great guy. Erik helped us sell our townhouse and connected us to all the right people to be able to transfer and plan for the future. I feel like we were among the lucky few to have had his help. Thanks Erik and good luck with your business.
bellepriestess , 09/16/2019
Erik is incredibly knowledgeable. Clearly a veteran of New York City’s real estate industry. Friendly, easy to work with, he gets the job done. We listed our townhouse with Erik’s firm and with his and his team’s help, we found ourselves at a closing table in only 47 days! Erik stayed in contact during and after to make sure everything was running smoothly. Thanks Erik, we are keenly aware that it was you who made our transaction possible, and possible so quickly - even though your assistant’s name was on the listing. :) Thank you!!!!
kwentongbarbero2 , 08/29/2019
Finding the perfect place to live in New York can be truly scary, so I made sure to partner with Ideal Properties for this nerve-wrecking project. My agent, Erik, helped me work through my budget and many related concerns throughout the rental process. I highly recommend him!
Erik from Ideal was able to determine my needs when it comes to locating properties that fit my criteria. He never failed to keep me up to date in the process of writing the offer without pressuring me at all. I hope to work with you again in the future, Erik!
You can’t go wrong with Erik Serras and Ideal Properties. Erik and his team, with their vast project management experience in selling quality properties, helped me in more ways that you can imagine. He always kept me informed, which made me feel at ease during a process which could have been extremely stressful. Working with Erik was an absolute pleasure!
lu1saramirez , 04/26/2019
Erik was hands down the best broker I’ve ever dealt with in New York. He is hardworking and humble and won’t stop until you are completely happy. It's very unusual to see someone care this much about your real estate goals. Thanks, Erik, for helping with our 1031. We probably weren't the easiest customer, but you've navigated us through to an amazing deal
sandarjayrone, 11/14/2018
After nine months on the market and a lack of success by two other major real estate agencies, I wondered what it was going to take to sell my grand and beautiful but empty, 1890 Park Slope townhouse. Apparently, all it needed was Ideal Properties Group headed up by Erik Serras.\nErik and his capable staff spruced the place up, staged it beautifully so that it felt like a home again and had an asking price offer before the scheduled first Open House. He supervised all of the final details for us to get to a trouble-free closing in less than 30 days. He guided me to a happy finish line that seemed beyond my sight before he came onto the scene. Thank you, Erik.
If you’re reading this, chances are you are considering working with Ideal Properties. I just wanted to take the time to let everyone know that this is an awesome group of young, enthusiastic and honest people. They rent my apartments (some in Cobble Hill, others in Park Slope) within days of listing, consistently. On occasion, they rent some of my apartments in a few hours. I’ve been giving my listings to Ideal since they opened in 2007, and my apartments and I have always received a royal treatment. It’s as if Ideal and their management do nothing but make sure my apartments are rented!? Keep up the good work, guys! And thank you Erik, in particular :)
Erik is an incredibly determined and extremely competent broker who’s always informed of market trends in his hometown Brooklyn. He had a buyer for my warehouse three weeks after I had agreed to sell it. During our discussions about my asking price Erik was very honest about what he thought my property was worth based upon his extensive study of comparable sales and competing listings in the neighborhood. He was specific, sometimes painfully specific, about my property's pluses and minuses. He exuded contagious confidence in his judgments while never being supercilious in rendering them. Erik gave me a clear schedule of projected milestones surrounding the progress of the sale, including all buyer and lender inspections and walk-through’s (yes, environmental too ☹). Erik expertly handled the vast amount of legwork, phone-work and paperwork involved in the sale, he established tentative timetables prior to closing and made sure all parties stick to them. He even had excellent contacts to assist with minor site work and cleanup that the contract called for. Erik saved us from chaos, and brought an almost impossible transaction to a successful close that we all walked away from content. I am positive that I won’t be the only one to walk away from the closing table happy to refer Erik to everyone I know. Mr. J.
Mr. Serras and Ms. Rhodes were the voice of balance and reason throughout the sale of our townhouse in Prospect Heights. We had a very difficult lead up to our closing, fraught with complications up until the last minute… and Ideal’s brokers handled every single obstacle with complete composure, and excellent sense of timing! Throughout the process, Mr. Serras and Ms. Rhodes shared a wonderful quality of initiating difficult conversations rather than reacting to events. Leaving nothing to chance, whenever a development would threaten to jeopardize the sale, Mr. Serras and Ms. Rhodes’s negotiation skills would come into effect, radiating a positive and soothing effect on all parties involved. Ms. Rhodes was always responsive and followed up thoroughly on every change and detail possible. Hers and Mr. Serras’ resources as well as Ideal’s local assets were excellent, and all of the contractors recommended by Ideal delivered, and were a real pleasure to work with. We owe Ms. Rhodes and Mr. Serras a lot, and have vowed to never use a broker other than Ideal Properties Group.
The H. Family, 06/27/2013
Erik is by far one of the best real estate brokers in the field. He is progressive in his marketing tools and consistent in his follow-up. He is responsive, and there is no obstacle that we discovered could stop him. Erik truly cares about your interests, and his work shows it. Mr. Serras is the professional's professional and has great deal of knowledge of the real estate business in Brooklyn. He will work diligently to protect your interests - from making an offer, to negotiating the best possible price, to the final day at the closing table. We met Erik when he helped my father sell his home. He has since not only become our family's trusted broker, but he has become a friend and a person we can trust with the biggest purchases and sales of our lives. God Bless, Erik, and good luck with your business! You have created a wonderful real estate family for all of us here in Brooklyn to benefit from.
We have purchased one of Erik's exclusive townhouses through another brokerage and we were so impressed with his professionalism and his negotiation skills that we enlisted his help in selling our own home. He was amazing every step of the way and we never regretted our decision. Our home sold through a war of competitive bids for almost $450,000 more than we originally hoped it would fetch. Great job, Erik!!! Thank you.
Aaron and Family, 07/18/2012
I suppose my husband, our two children and I are spoiled after having Erik as our broker for our first home purchase. Naturally, all of our family and friends warned us that finding a realtor who would make our interests their number one priority would be difficult. But Erik shattered all those well-intended warnings to pieces. Where do I begin? Erik is honest, incredibly knowledgeable, diligent, patient, and above all efficient. It would hardly be an exaggeration to say his availability is 24/7, not to mention his incredible respect for your schedule and your time. What really stood out is that Erik went the extra mile, over and over again, through our buying ordeal. He referred us to an excellent home inspector, an even better mortgage broker, and he handled virtually all of the logistics and the tedious communication and back-and-forth. Even with he was doing his best to minimize our stress, buying our home was an emotional rollercoaster, especially now that Brooklyn property is in such high demand. We have grown so desperate during our search for the right property, and having seen how little our budget could get us, we felt ourselves shrinking in the face of this raging market. I really don’t know what we would have done without Erik and his ability to impose deadlines and make sure they’re met, or without his ability to expertly navigate everyone to a close. I’m happy we’re done, and Erik – please accept my personal thanks and my family’s gratitude for all your hard work.
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